Audi Burlington Customer Reviews

January 31, 2018
MaryQ5
This was our first experience with Audi Burlington and we were impressed from the moment we walked in until we walked out with our new Q5. Jay was extremely knowledgeable and easy to work with. He gave us a very fair trade in value for our car and found the exact car we wanted. When we picked up the car, he spent a lot of time going thru the car explaining everything and making sure we felt comfortable with all the technology. Josh, the business manager took care of all the paperwork and


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January 31, 2018
Btfwood
Found car (2015 Audi A6 3.0 Premium Plus with Sport Package) on dealer website. Car was as advertised and in great shape. Salesperson, Ryan Beattie, was helpful, honest and very knowledgeable about the brand, features, etc. Final sale at dealership was pleasant and not pushy-hard sell for extended warranties. Car delivered by salesman to CT DMV for title/registration, which was a big bonus. I would buy from this dealership again and would highly recommend Ryan for a salesman.


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January 30, 2018
Hal Tepfer
When I decided to purchase my new Audi TT (which, for the record, is a wonderful little car), I put a good amount of time into deciding where to buy it. There’s a lot of good information available on the Internet, so I was able to do much of the research into the car itself before entering a showroom. But, there’s also a lot of bad i


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January 30, 2018
Devin Marr
I visited Audi Burlington to shop for a pre-owned Audi, and was treated with the utmost respect from start to finish. Trey was extremely knowledgeable about the various trim levels and features for the car I was looking for, which proved incredibly useful during the buying process. I was happy with the price of the vehicle I ended up


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January 30, 2018
Dm5k
I visited Audi Burlington to shop for a pre-owned Audi, and was treated with the utmost respect from start to finish. Trey was extremely knowledgeable about the various trim levels and features for the car I was looking for, which proved incredibly useful during the buying process. I was happy with the price of the vehicle I ended up buying, and got very fair trade-in value for my previous car. I was never asked to wait more than a few minutes between steps in the process. Now I am loving my new


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January 29, 2018
MikeS6
I was looking around for another Audi, I wanted to get one of the last Audi S6's before they introduce the all new design. I wrote a simple email to the dealership and Lauren Savage (the Internet Manager) was all over my requests and inquiries. She got back to me promptly with answers to questions, and really has a talent to make connections. If it was not for her, I would not have showed up to the dealership that day, she just said all the right things and had all the answers. She spoke wit


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January 29, 2018
thisishal
When I decided to purchase my new Audi TT (which, for the record, is a wonderful little car), I put a good amount of time into deciding where to buy it. There’s a lot of good information available on the Internet, so I was able to do much of the research into the car itself before entering a showroom. But, there’s also a lot of bad information and so I hoped to find someone who really knew the car when it came time to buy. Through a friend's recommendation, I went to Audi Burlington, where


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January 28, 2018
AS
This was my third time using the service department at Audi Of Burlington. I have always dealt with Jim Parolisi, he is outstanding with his customer service. He pays attention to the details and concerns with potentially needed service and follows through with a precise description of the diagnostic results and recommended action. The service at Audi Burlington is excellent and it is a pleasure to work with Jim, the whole experience was seamless. Extremely satisfied. The process could not have


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January 27, 2018
Audi for life
Just bought my second car from Peter Matton, this time for my wife. After his professionalism and help getting me the right deal when i bought my 2011 Q5 CPO in 2013, i reached out to him again when my wife was ready. Again Peter was awesome and we drove away with a beautiful 2015 Q3 CPO and felt good about the deal and the process.


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January 27, 2018
Seon Kim
My experience with Audi Burlington has not been that great until yesterday. Especially my visit a couple of months ago was not good at all. I visited the location to take care of some recalls and an issue. I was standing in front of the reception desk at the service center waiting for my appointment. There were 3 - 4 people there but


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January 27, 2018
Mo M
This was my third time using the service department at Audi Of Burlington. I have always dealt with Jim Parolisi, he is outstanding with his customer service. He pays attention to the details and concerns with potentially needed service and follows through with a precise description of the diagnostic results and recommended action.


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January 27, 2018
epkpedi
I was greeted on time by Lauren. She passed me on to Ali who took care of the test drive. We initially couldn't arrive at a price that I wanted but finally got the deal done. I was happy with the deal for this Audi A-6. I also dealt with Kevin who was delightful. Ali made sure all the details were handled. Before I drove off he spent time going over the technology in the car which was very helpful. He also called afterward for follow-up about insurance and if I had any problems. Overall a g


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January 26, 2018
A Parwani
Brendan was very helpful in all possible ways. He made the purchase experience very smooth and at the time of pickup he spent an hour going over all the vehicle features , set up Bluetooth etc. Would definitely recommend him


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January 25, 2018
Colin A.
Fantastic experience. I was hesitant to buy from a dealership as I didn't want the hassle or pressure. Fortunately I experienced none of that from the Herb Chambers team, particularly Ryan, who ended up selling me my vehicle. Could not have been an easier or smoother experience. No pressure, friendly and attention to detail. Thanks a


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January 21, 2018
Chicago
Sven made the whole experience quick and painless. Paperwork sent in advance for a quicker visit to complete the financing and pick up the car. Sven accommodated my schedule and had everything ready as promised. He was very patient and spent a good amount of time with me to set up the basics on my car and ensure I had a good understanding of the important features so that I felt very comfortable diving off the lot. Sven even followed up with me to ensure I was enjoying the car. I know Sven


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January 18, 2018
Rosemary Ducharme
Was in for 35,000 mile service. The staff is always kind, helpful, and on point. Of course while waiting I was looking at new cars & the loaner they gave me was an amazing A4. Hmm maybe a selling tactic :)


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January 10, 2018
libby1
I bought a used Audi Q7 and Ryan Beattie was the salesman who took me through the process. I was very impressed with this young man's professionalism, knowledge of the vehicle, and getting the best package I could get. This was the first time I ever bought a vehicle on my own and the experience was great. I would highly recommend this dealership and salesman. Top rate outfit! Libby


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January 10, 2018
MC
I recently joined the Audi "family" and had the pleasure of working with Caitlyn Meuse. Throughout the entire process I felt taken care of, but never pressured, and it really allowed me to make a decision on my own time line. Buying a car can be stressful but with Caitlyn it was a breeze! I test drove my CPO A3 a couple of times before finally buying. Caitlyn was super patient and answered all my questions throughout the decision making process. I highly recommend working with Cait


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January 10, 2018
prettyfairmiss
I recently joined the Audi "family" and had the pleasure of working with Caitlyn Meuse. Throughout the entire process I felt taken care of, but never pressured, and it really allowed me to make a decision on my own time line. Buying a car can be stressful but with Caitlyn it was a breeze! I test...


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January 10, 2018
MC
I recently joined the Audi "family" and had the pleasure of working with Caitlyn Meuse. Throughout the entire process I felt taken care of, but never pressured, and it really allowed me to make a decision on my own time line. Buying a car can be stressful but with Caitlyn it was a breeze! I test drove my CPO A3 a couple of times be


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Audi Burlington

62 Cambridge Street
Directions (Exit 33B Off I-95),
Burlington, MA 01803

  • Sales: 7812023400
  • Service: (888) 764-3099
  • Parts: (866) 956-3687

Sales Hours

  • Monday 8:30 AM - 9:00 PM
  • Tuesday 8:30 AM - 9:00 PM
  • Wednesday 8:30 AM - 9:00 PM
  • Thursday 8:30 AM - 9:00 PM
  • Friday 8:30 AM - 6:00 PM
  • Saturday 8:30 AM - 6:00 PM
  • Sunday 11:00 AM - 5:00 PM
See all department hours

Dealership Hours

  • Monday 8:30 AM - 9:00 PM
  • Tuesday 8:30 AM - 9:00 PM
  • Wednesday 8:30 AM - 9:00 PM
  • Thursday 8:30 AM - 9:00 PM
  • Friday 8:30 AM - 6:00 PM
  • Saturday 8:30 AM - 6:00 PM
  • Sunday 11:00 AM - 5:00 PM

Parts Dept. Hours

  • Monday 7:00 AM - 6:00 PM
  • Tuesday 7:00 AM - 6:00 PM
  • Wednesday 7:00 AM - 6:00 PM
  • Thursday 7:00 AM - 6:00 PM
  • Friday 7:00 AM - 6:00 PM
  • Saturday 7:30 AM - 4:00 PM
  • Sunday Closed

Service Dept. Hours

  • Monday 7:00 AM - 6:00 PM
  • Tuesday 7:00 AM - 6:00 PM
  • Wednesday 7:00 AM - 6:00 PM
  • Thursday 7:00 AM - 6:00 PM
  • Friday 7:00 AM - 6:00 PM
  • Saturday 7:30 AM - 4:00 PM
  • Sunday Closed